Frequently Asked Questions
Question : “Do you take MaineCare?”
Answer: No, we are not a MaineCare enrolled location.
Question: “Do you take my dental insurance?”
Answer: More than likely, YES! We bill all major commercial dental insurance companies. This includes Delta Dental, Aetna, Humana, BlueCross, Metlife, UnitedHealthcare, BCBS, to name a few. Please be sure your plan is one that has dental and is not medical only. We do not bill medical insurance. The benefits your plan pays are not always completely available to us. We recommend patients call their insurance carrier to get a thorough understanding of what procedures their plan may, or may not cover. There are many, many different insurance plans and policies and we can never guarantee what insurance will or will not pay. The difference between our fee, and what your insurance pays is billable to you.
Question: “What does “Out-Of-Network” Mean?
Answer: We are an out-of-network provider, which means we are not bound by any contractual agreements with any insurance companies. When you come in for a visit, we make our recommendations based on our clinical findings, and our conversations about what is important to you. We choose to operate this way so that we can continue to provide high quality care, that is specific to your unique situation, independent of insurance influencing treatment decisions.
Out of network does not mean no insurance accepted! What it means for you is that we will still bill your insurance. We have found many insurance companies (including Delta Dental) have an out-of-network provider benefit, which means they will cover a portion of your bill. If your insurance company only covers a portion of a bill, you will be responsible for the remaining balance.
Some insurance plans however, do not grant patients their choice in which office they will visit. In this case, you may be required to see an “in-network” provider if you wish to finance treatment with your insurance. If this is a concern, the we highly encourage you to provide your insurance information to our office at least one (1) week in advance of your appointment so that we can verify your coverage has an “out of network” benefit. You may also contact your insurance provider and ask “Do I have out of network dental benefits?” Please feel free to call us at 207-945–6493 and we’ll be happy to speak with you further.
