Financial Policy
Payment for services rendered is due at the time of service.
Cash, check or credit cards such as Visa, Discover, MasterCard or American Express are accepted. We also accept Care Credit.
Cash paying patients making payment for services totaling over $500.00 are eligible for a 5% accounting discount. This is only applicable if the bill is paid in full, with a cash or check, the day of service. This courtesy does not apply when we are billing insurance.
Important Note Regarding Dental Insurance
We are an out-of-network practice. We will gladly submit claims on your behalf and provide estimates based on the information available to us. However, insurance companies do not guarantee payment information, and patients are ultimately responsible for understanding their own policy and remaining balances.
Often, an insurance payment may be less than what was estimated based on your plan information, or the insurance company may deny a claim for a variety of reasons. In these cases, there will be a balance due from you. Please be aware – You will be billed for any balance not paid by your insurance company.
In the event that insurance pays more than was estimated, a credit will be placed on your account. We can place the credit toward a future visit, or reimburse you via check. Sometimes, the credit must be paid back to your insurance company upon their request.
If your insurance company reimburses you directly, we will collect in full at time of service for services rendered.
We file claims to your insurance as a courtesy to you. If a claim is denied, or delayed, the overdue balance is billable to you. At this point, you may contact your insurance company to be reimbursed directly, but we will not re-file claims for procedures that have been completed over 30 days.
We highly encourage you to reach out to your insurance provider if you have questions about your unique plan and coverage.
Debt that is unpaid 30 days after the date of service will be considered delinquent. This policy also applies to insurance claims. Claims that are unpaid after 30 days will be billed to you. If your insurance pays after 90 days, your initial payment will be credited to your account, or disbursed to you via check.
Thank you for your understanding
Financial Policy | Printable PDF
Flexible payment plans offered through
Missed Appointment Policy
When we schedule your appointment, a specific amount of time is reserved especially for you. If for any reason you must cancel or change your appointment, it is important that you give our office at least 24-48 hours notice so that we may offer that time to someone else.
• First Missed Appointment: If an appointment is missed or cancelled within the 24 -48 hour window, a letter will be sent reminding you of our policy.
• Any missed appointments following the first: You may be placed on a short call list and will be notified when there is a cancellation or opening in the schedule.
• For New Patients: You will not be reappointed if your appointment is cancelled with less than 24 hours notice or if you do not show for your initial appointment.
We understand that emergencies happen and sometimes prevent us from keeping appointments. If you had an emergency or an issue that caused you to miss an appointment, let us know and the “missed appointment” will be removed from your record.
